Frequently Asked Questions
For more information about a Premier vacation home rental in Orlando, FL, please refer to the FAQ's below.
- How are these vacation homes different from a hotel?
- How does the security deposit work?
- How do the "Executive" homes vary from the "Luxury" homes?
- What is provided in the homes and what do I need to bring?
- Where are the homes located?
- Is housekeeping included?
- How many people does a home sleep?
- What are the home's bedding arrangements?
- Do the homes have cable television?
- What type of phone system will be in the homes?
- Are the pools heated?
- How old are the homes?
- Where are the closest shopping centers/grocery stores?
- What are Premier's office hours?
How does the security deposit work?All Premier homes for rent in Orlando, FL are privately owned and located in residential subdivisions. Premier is the management company providing all services on the owner's behalf. These homes have been purchased and furnished specifically as a vacation home. Although no two homes are alike, furnishing style and quality is very similar from one home to another. All properties are furnished and equipped to Premier standards, with amenities including private pools, BBQ's, cable TV and more.
How do the "Executive" homes vary from the "Luxury" homes?A $225 security deposit is required on every rental home, regardless of duration. This is taken in the form of an imprint and approval on a credit card upon arrival and is released upon departure providing there has not been any damage or theft to the home. If the guest does not have a credit card, a $225 cash deposit will be required, which will be refunded by mail within 30 days of departure.
What is provided in the homes and what do I need to bring?Our Executive homes have upgraded "Florida Style" furniture packages and a beautiful coordinated décor. Each Executive home has a minimum of two televisions and two telephones, a king-size bed in the master bedroom, a VCR and a poolside BBQ grill.
Where are the homes located?All vacation homes in Orlando, FL are furnished and fully equipped. There are two sets of sheets for each bedroom and two sets of towels for each bathroom. All kitchen utensils and equipment are provided, including plates, cups, glasses, silverware, pots and pans, bake ware, and plastic pool dishes. There is a hairdryer, iron with ironing board and washer and dryer in each home. Homes are equipped with small hotel soaps and 1 roll of toilet paper in each bathroom upon arrival. This limited amount is provided to you by Premier; however, replacements are your responsibility during your stay. It is not necessary that you replace these items before your departure. Please note that Premier does not provide dishwasher or laundry detergent.
Is housekeeping included?All of Premier's homes are located in residential areas within approximately 15 miles of the Walt Disney World entrance. Guests will need to come by Premier's office for registration and to pick up the key to their home.
How many people does a home sleepAll homes are "self-catering.” The home will be cleaned upon your arrival and will be cleaned once again upon your departure. The homes are outfitted with a washer and dryer, dishwasher, vacuum and mop. We will gladly provide daily or weekly maid service for an additional fee. This can be arranged directly with any Premier staff at check-in.
When placing a reservation online, you will be asked if you would like to add a "Mid-Stay Clean" or a "Daily Maid Service."
Mid-Stay Cleaning charges are as follows:
- 3-bedroom mid-stay clean: $75
- 4-bedroom mid-stay clean: $80
- 5-bedroom mid-stay clean: $85
- 6-bedroom mid-stay clean: $90
Daily Maid Service charges are as follows:
- 3-bedroom home: $40/day
- 4-bedroom home: $45/day
- 5-bedroom home: $50/day
- 6-bedroom home: $55/day
What are the home's bedding arrangements?Every home will sleep two people in each bedroom, plus two people on a sleeper sofa.
For example:
- 3-bedroom homes sleep 8
- 4-bedroom homes sleep 10
- 5-bedroom homes sleep 12
- 6-bedroom homes sleep 14
This represents the MAXIMUM amount of overnight guests permitted in the home due to State Fire Regulations and includes all people regardless of age or size.
Do the homes have cable television?Master bedrooms have either a king or queen bed. Additional rooms usually have twin beds in each, although some may have a double bed. There is a queen-sized sleeper sofa in either the living room or family room. Specific bedding arrangements are available upon request.
What type of phone system will be in the homes?All Premier homes have basic cable. There are no movie channels and pay-per-view is not available. All homes have at least one television located in the gathering room.
Are the pools heated?All homes have at least one telephone for outgoing and incoming calls. Local calls are free of charge. Calls which are long distance or international calls will be blocked, which means they can only be made with a credit card or a calling card once a credit card has been used to activate the telephone line.
How old are the homes?All pool homes have pool heat available. Pool heat is NOT INCLUDED in the rental rate. When placing a reservation online, you will be asked if you would like to add pool heat as an option for the duration of your stay.
Pool heat charges are as follows:
- If staying for five (5) nights or less: $35/day plus tax
- If staying for seven (7) nights: $150 plus tax
- If staying for longer than one week (7 nights) but less than two weeks (14 nights) you will be charged the weekly rate of $150 plus tax + a reduced daily charge of $25/day per additional day.
Pool heat cannot be switched on until Premier has received full payment. The pool will take approximately 5 to 8 hours to heat up to a temperature of 80 to 82 degrees.
Where are the closest shopping centers/grocery stores?The homes are between 6 years and 1 month old. We are constantly adding new homes for rent to our Orlando, FL inventory.
What are Premier's office hours?Guests may elect to have a Welcome Food Pack in the home upon their arrival. The food packs are especially useful for those who may be arriving late in the evening. Please see our optional services sheet for details and pricing. All of our homes are located in communities that are within 10 minutes of a Goodings, Publix or Winn-Dixie grocery store. You can obtain directions from the Premier staff.
9 a.m. – 7.30 p.m. (Monday – Saturday)
9 a.m. – 5 p.m. (Sunday)If you are arriving after hours, the keys to your vacation home rental and Orlando, FL directions will be in the lock-box located in front of Premier's office. Upon receipt of your reservation request, an email will automatically be sent to you containing directions to our office along with after-hour procedures.
